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FAQs
Is the shipping free?
At Eco AGN, we strive to provide exceptional service and convenience for all our customers. We offer free standard shipping on orders over $69 to all EU, USA, UK, Canada and Australia Customers. For orders under this amount, a nominal shipping fee will be applied to cover logistical costs.
When will I receive my item?
Since we are committed to reducing waste and ensuring environmental responsibility, your item will be crafted specifically for you once your order is placed. This approach helps us avoid excess production and fabric waste. As a result, please allow 5-7 business days for manufacturing, followed by 3-5 business days for shipping.
Can I change or return my item?
While we offer a free 30-day return policy, we encourage you to carefully consider your purchase before finalizing it. Each item is crafted specifically for you upon order to reduce waste and minimize our environmental impact. Returning a product not only leads to potential waste but may also result in the item ending up in a landfill.
To help ensure that the item you order is perfect for you, please review our detailed sizing guide and product descriptions before purchasing. If you have any questions about sizing or fit, feel free to contact our customer service team who are here to help you make the best choice.